Onelivery Blog

Delivery Delays Cost 78% of Your Loyalty

Let’s be honest. If your delivery goes wrong, your customer probably won’t complain. They’ll just leave. According to UK data, 78% of customers don’t return after a poor delivery experience. ...

Small Retailers Face Tough Choices: Surviving the Economic Squeeze

I run a business in London. We’re not a giant. No boardroom. No corporate lifeboat. Just a small team doing the work and staying sharp. So when prices go up, bills stack, and customers pull back, I ...

Selling Online Shouldn’t Be Expensive. E‑commerce Made Easy

I’ve lost count of how many times I’ve heard retailers say: “I’d love to sell online, but I can’t afford the setup.” And they’re right to worry. Traditional e-commerce platforms want ...

Tyred of Chasing Your Own Courier? When Your In-House Driver Isn’t Enough

A printing firm thought hiring its own driver was the answer. Control, flexibility, independence. Sounds good, right? Except it didn’t work out that way. The reality? -Training ate into management ...

Hospital Overload: The Growing Strain on Healthcare Workers

I walked into a hospital not long ago, and the waiting room was packed. Every chair taken, every nurse rushing past with a look that said they hadn’t had a break in hours. It made me wonder: how ...

Worse Than COVID? UK Small Businesses Sound the Alarm

I still remember the early days of COVID. Shops were shutting, supply chains collapsing, and no one knew what the next week would look like. Somehow, many of us made it through. Now, in 2025, small ...

The Hidden Cost of Going Solo: Why White‑Label Couriers Fail You?

Running a small business in London already comes with enough challenges—stock to manage, staff to support, and customers to keep happy. When it comes to deliveries, many owners are tempted by ...

Struggling to Grow? When Recruitment Stalls Your Business

Recruitment can quietly strangle growth. That’s what happened to a London pharmacy we met. They couldn’t find reliable riders. The ones they hired left within weeks or even days. Each new ...

Too Hot to Queue? We’ve Got You Covered

Some mornings, you step outside and the heat hits you like you've walked into a conservatory with no ventilation. That’s exactly what much of the UK has been dealing with this July record-breaking ...

The UK Heatwave: Hidden Costs and Real Challenges

The latest news from the Met Office has confirmed what most of us are already feeling: July 2025 is shaping up to be one of the hottest on record. With temperatures soaring above 32°C in parts of ...