Onelivery Blog

Customer Psychology

The Consumer Perception of Delivery Services During Extreme Weather Events

Did you know? Nearly 68% of consumers in the UK admit to feeling anxious about delivery services during extreme weather events, according to a recent survey. With torrential rain, snow, and heatwaves ...

The Consumer Perception of Delivery Fees and Charges

In recent news, several major retailers have announced hikes in delivery fees. This comes amidst rising operational costs, from fuel to warehousing, which businesses have struggled to absorb. These ...

The Psychology of Delivery Tracking: 5 Effects on Consumer Behaviour

In today's fast-paced world, the anticipation of receiving a delivery can be both exciting and nerve-wracking. With the rise of delivery tracking technology, consumers now have the ability to monitor ...

5 Effects of Delivery Delays on Consumer Psyche

Have you ever eagerly awaited a package, only to find out it's been delayed? The frustration, the disappointment – it's a feeling we've all experienced at some point. But how do delivery delays ...

Rise of Contactless Delivery: 5 Effects on Consumers Shopping Habits

Imagine this: it's pouring rain outside, you're stuck at home, and suddenly you realise you're out of milk. Sound familiar? We've all been there, facing those moments when we need something urgently ...

The Psychology of Delivery Fees: How They Influence Our Shopping Habits

Have you ever hesitated at the online checkout because of delivery fees? You're not alone. Many of us feel the pinch when we see those extra charges. But why do delivery fees affect our buying ...