Not every delivery we make is exciting. There’s no unboxing video, no sparkly parcel in pastel packaging, and no one's rushing to Instagram it. But some of our deliveries are the most important ones we’ll ever do. Because when someone’s health depends on getting their medication on time, the knock at the door means more than just convenience. It’s reassurance, dignity and safety.

For people in care homes and those who are bedbound or living alone, it might be the only knock they get that day. We’re not talking about a nice-to-have service. We’re talking about those who simply can’t get to a pharmacy. Some can’t walk. Some are managing long-term conditions like heart disease or arthritis. Others are recovering from surgery or living with disabilities that make a simple errand feel like a logistical nightmare.

The problem? Pharmacies are under pressure. Care workers are already stretched. And while families do what they can, life is life: people have work, kids, or they live miles away. The weather doesn’t help either. A cold snap, pouring rain, or a heatwave can turn a simple trip into a risk. But the meds still need to arrive.

Here’s the uncomfortable truth: when a delivery is delayed, wrong, or missed entirely, it’s not just annoying. It’s someone’s sleep that's disrupted. Someone’s pain is prolonged and health is on the line.

You don’t even need to sign up with us for a prescribed medicine, simply ask your GP or pharmacist can request a delivery on your behalf.

We’ve delivered through snow, during rail strikes, and at the height of summer when care homes couldn’t risk sending anyone out. We've shown up for those who can't leave their bed, and those for whom even opening the front door is a task.

This isn’t a glossy part of the industry. It's not about speed for the sake of it. It's about making sure someone vulnerable doesn’t run out of vital medication.

At Onelivery, we’re proud to support our community’s health in quiet, everyday ways that matter.

Because behind every package is a person. And behind every knock, a bit of care.