How it works?

Onelivery's platform provides a convenient way for individuals and businesses to dispatch or collect parcels locally.

Where we deliver

Onelivery services are available in Westminster, Kensington and Chelsea.

Map of London with green highlights around postcodes SW1, SW3, SW5, SW7, SW10
Check your postcode:

When is the order delivered?

Delivery time is 1-3 hours from the time it was received.

Orders are processed between 10 am to 8 pm.

Once the order is placed

You will receive an email with order ID and order status link.

Orders can be cancelled any time from the Order Status page before confirmed. We understand changes happen.

Screenshot of an example Onelivery delivery status page
green information paddle icon
Onelivery aims to complete orders within 1-3 Hours.

Collection and Delivery time

We aim to process your order within 3 hours. For collection and drop-off slots here is a guiding table:

Order time Collection time Delivery time
Orders made between 7 AM – 9:59 AM By midday Delivered by 2 PM
Orders made between 10 AM – 4:59 PM By 6 PM Delivered by 7 PM
Orders made between 5 PM – 8 PM Within the hour By 10 PM
Order placed after 8 PM Collected by 10 AM next day Delivered by midday next day

Note: The above table is for guidance only. Onelivery reserves the right to change collection and delivery slots depending on daily conditions.