Built For UK Pharmacy Teams

Prescription Delivery For London Healthcare Providers

Urgent medication delivered in as little as 60 minutes. Onelivery gives pharmacies same-hour prescription delivery, live tracking and confirmed proof of handover, without constant calls to drivers.

  • Collection arranged from one dashboard
  • Patients receive delivery updates
  • Photo, signature and timestamp on every handover
GDPR Compliant
London-wide coverage
Dedicated account support

Delivery times depend on collection readiness, postcode and service availability.

Supporting medication delivery for
London's healthcare providers

Chelsea and Westminster
Hospital
St George's
Hospital
100,000+ deliveries completed*
More time for patients

Delivering For London Healthcare Providers.

Choose the service designed around your organisation. Every delivery includes live visibility, patient updates and confirmed proof of handover.

01 / Pharmacies

Reduce Delivery Admin.

Arrange urgent and scheduled prescription deliveries from one dashboard while patients receive their own status updates.

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02 / Hospitals

Control the Journey After Dispensing.

Track outpatient medication from collection to confirmed handover, with named riders and exportable delivery records.

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03 / Private Clinics

Protect the Patient Experience.

Provide discreet, time-sensitive delivery with clear patient communication and confirmed handover.

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One connected journey

Stay in Control of Every Step!

From the moment your order is ready, your team and your patient can follow what happens next.

Book the Delivery

Create a request through the provider platform. Share the collection point, destination and delivery requirements. The nearest available rider is notified automatically.

Order is Accepted

A DBS-checked rider is assigned. Your team can see the expected collection time confirmed.

Stay Informed

Follow delivery progress in real time, with full visibility for your team and a shareable tracking link for the patient. The calls asking "where is my medication?" stop.

Patient Handover Completed

The rider follows the agreed delivery instructions and confirms receipt with the patient or authorised recipient.

Delivery Record Created

Photo evidence, digital signature and timestamp are stored against the delivery, ready for your team to review or export.

Speed. Care. Trust.

A Prescription Is Not Just Another Parcel.

A prescription is personal. Its journey should feel that way too. Here is how Onelivery compares to a generic courier.

Generic Courier
Onelivery
Real-time tracking
✕ Not available
✓ Live tracking on every delivery
Healthcare expertise
✕ Generic drivers
✓ Trained specialists
Failed deliveries
✕ Common, no follow-up
✓ Proactive resolution
Staff workload
✕ Hours chasing deliveries
✓ Frees staff completely
Dedicated support
✕ Chatbots and hold music
✓ Real people, immediate answers
Accountability
✕ Nobody responsible
✓ End-to-end audit trail
Trusted by pharmacies across London

Providers Who Switched Don't Look Back

94%
Reduction in delivery enquiries
98.7%
On-time delivery rate
4.2h
Average weekly staff time reclaimed
4.9★
Average patient satisfaction score
"Deliveries are easier and faster using Onelivery, and we can live track the order, which is helpful for delivering controlled drugs and fridge line items. We have confidence in the rider and customers like having the same rider every week."
Jaimin Patel
Blenheim Pharmacy
“Onelivery has been a reliable partner for delivering critical medication, ensuring patients receive their prescriptions on time. Their service has streamlined our operations and led to a 10% reduction in costs.”
Mayank Patel
Pearl Chemist Ltd
"Onelivery is a great company that supports our pharmacy with dependable prescription deliveries. They are our trusted delivery partner at Pavilion Pharmacy."
Martin Uhelak
Pavilion Pharmacy
GDPR Compliant
ICO Registered
Same-Day Service
London-Wide Coverage
NHS-Ready Platform
The hidden cost calculator

How Much Is Your Current Courier
Really Costing You?

Most medical dispensaries don't realise how expensive failed deliveries and admin overheads really are. Find out in 30 seconds.

per week
per week
mins
£ per hour
Your estimated hidden costs
Monthly admin cost
£0
Monthly failed delivery cost
£0
Estimated annual hidden cost
£0
Onelivery typically saves providers £0 annually by reducing failed deliveries and admin burden.
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The Cost Of Staying The Same

Changing Provider Takes Time.
So Does Chasing Every Delivery.

Evaluate the Service Before Making a Wider Commitment.

Onelivery provides the operational, governance and delivery information hospital teams need to assess the service properly.

"This sounds expensive."
Most pharmacies find Onelivery pays for itself within weeks. When you factor in the staff hours lost to chasing deliveries, re-booking failed collections, and handling patient complaints the cost of doing nothing is far higher. Use our calculator to see your number.
"We don't have time for another system."
Onboarding takes one afternoon, not weeks. Our UK-based support team handles setup alongside you. Most providers go live within 48 hours and from day one, they reclaim time rather than losing it.
"We're too small."
Onelivery works for single-branch independents and multi-site hospital groups alike. If you deliver prescriptions, your patients deserve certainty and so do you. We price plans that work for the volume you actually have.
"Can we test Onelivery first?"
A structured pilot can be run on one outpatient route with agreed measures covering delivery time, failures, staff workload and handover evidence.
"How is patient data handled?"
Onelivery is registered with the ICO and operates in line with UK GDPR. Data processing agreements are available for organisations acting as data controllers.
"What delivery evidence will we receive?"
Each completed delivery can include photo evidence, digital signature and timestamp, with records available for review and export.
Trusted by UK healthcare providers

What Is a Missed Delivery Really Costing Your Pharmacy?

Missed delivery risks patient trust, staff time, and your organisation's reputation. Onelivery gives pharmacies, NHS hospitals, and private clinics the visibility, accountability, and confidence to deliver exceptional patient experiences consistently, across London.

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