Owning an independent pharmacy is more challenging than ever. Large corporate chains dominate the market, online giants offer aggressive pricing, and customer expectations for convenience continue to rise. In fact, studies show that nearly 70% of UK consumers prioritise convenience when choosing where to fill their prescriptions. Without reliable delivery services, many independent pharmacies risk losing their loyal customers to big-box retailers.
But here’s the good news: local chemists don’t have to compete alone. By partnering with Onelivery, independent pharmacies can expand their reach, improve customer satisfaction, and grow their business—without the operational headaches.
The Struggle for Independent Pharmacies
Independent chemists play a vital role in communities, offering personalised service, trusted advice, and a level of care that large chains simply can’t match. Yet, without the same resources, smaller pharmacies often struggle to meet modern customer expectations.
🔹 Prescription Delivery Demand is Soaring – Research shows that 85% of patients prefer home delivery for repeat prescriptions, but many local pharmacies lack the infrastructure to offer it.
🔹 Lost Customers Mean Lost Revenue – A study by the National Pharmacy Association found that one in three patients would switch pharmacies if they found one with a more convenient delivery service.
🔹 Operational Pressures are Increasing – With NHS funding cuts and growing regulatory demands, independent pharmacies need to find ways to optimise their services without adding costs.
How Onelivery Empowers Local Pharmacies
Onelivery provides a seamless, cost-effective delivery solution designed specifically for independent chemists. Here’s how it helps both businesses and their customers:
✓ Faster, More Reliable Prescription Deliveries With Onelivery, pharmacies can offer same-day or next-day delivery, ensuring that patients get their medications exactly when they need them. This is particularly crucial for elderly or vulnerable individuals who may struggle to visit the pharmacy in person.
✓ Reduced Workload, Increased Efficiency Instead of handling logistics themselves, pharmacies can rely on Onelivery’s network of professional couriers. This means less time spent coordinating deliveries and more time focusing on patient care.
✓ Competitive Advantage Over Large Chains Big pharmacy chains have the budget for extensive delivery networks. Onelivery levels the playing field, giving independent pharmacies the tools they need to stay competitive.
✓ Lower Carbon Footprint, Healthier Communities Sustainability matters. London’s CO2 emissions from transport account for nearly 25% of the city’s total pollution, and inefficient delivery systems contribute to the problem. Onelivery helps pharmacies reduce their environmental impact by optimising routes and using eco-friendly delivery options.
A Win-Win for Pharmacies and Customers
For customers, Onelivery means no more last-minute pharmacy runs or waiting in long queues. Instead, they get their essential medications delivered straight to their door—quickly, safely, and reliably. For independent chemists, it’s a game-changer, helping them retain loyal customers, attract new business, and operate more efficiently.
Join Onelivery Today
The future of independent pharmacies isn’t about competing with the big chains—it’s about offering something better. By joining Onelivery’s marketplace, local chemists can modernise their services, boost customer satisfaction, and drive long-term growth.
