Onelivery Blog

Why People Think Pharmacy Deliveries Are Slow. And Why That’s Finally Changing

You know that feeling when you’ve been waiting all afternoon for your medication, only to realise it’s probably not coming today? You try to call the pharmacy, but they’re closed. Meanwhile, the packet of tablets you were supposed to start yesterday is still not in your hands.

It’s frustrating and far too common.

There’s a reason people don’t trust pharmacy deliveries. Because in most cases, they’re right: it does take one to two days. And it’s not because anyone’s slacking. It’s just how the system works (or doesn’t).

Here’s what’s actually going on:

  • You contact your GP and ask for a prescription
  • The doctor approves it and sends it to the pharmacy
  • The pharmacy prepares your order
  • They book a delivery
  • Then, finally, someone comes to collect it and drop it off

That’s a long line of steps, and if even one part takes longer than expected, your delivery gets pushed back. Add in weekends, short staff, or bank holidays, and you’re lucky if it turns up at all.

We saw this happening again and again, and we thought: this isn’t good enough. People rely on these deliveries. It’s not just convenience, it’s health.

That’s why we built Onelivery UK.

The second your pharmacy confirms your meds are ready, we assign a rider to collect and deliver and usually within the hour, he arrives.

And it’s not just about speed. It’s about care. Making sure the essentials actually reach people when they need them. Because that one missed dose can throw off someone’s whole week, especially if they’re managing a condition like asthma or high blood pressure.

We work closely with pharmacies to tighten up those in-between moments, the gaps where delays usually happen. That way, you’re not left waiting and wondering.

Let’s make prescriptions easier for you, your family, and our neighbours.

If you’re tyred of chasing deliveries or queueing up for the third time this week, have a word with your local pharmacy about Onelivery UK. Or drop us a message, we’re always happy to help.

We’re not a big corporation, however, we’re part of your community. And we’re here to make sure the medicine gets there when it actually matters.