In 21 century, being able to talk to customers quickly and easily is more important than ever. That’s where Infobip comes in. As a global leader in omnichannel communication, Infobip helps businesses stay connected with their customers through everything from SMS and email to chat apps and voice calls. Their platform makes it easy to reach customers on their preferred channel, all in real-time.
A Milestone Partnership in 2023
In 2023, Onelivery UK teamed up with Infobip to take our customer communication to the next level. For a delivery service like ours, being able to respond to customer queries quickly and provide real-time updates is essential. Thanks to Infobip, we can now connect with our customers more efficiently, whether it’s giving them an update on their order or answering any questions they have.
Infobip’s tools have helped us build stronger relationships with our customers by ensuring they’re always in the loop and can reach us when they need to.
Onelivery at Web Summit 2024
This year, we had the exciting opportunity to attend the Web Summit in Lisbon 2024. The event brought together some of the brightest minds in technology, and we were thrilled to be part of it. Infobip was a standout presence, showing off how their communication platform is changing the way businesses interact with customers. At the Summit, we had the chance to learn from innovators, exchange ideas, and strengthen our partnership with Infobip. It was a great reminder of how vital real-time communication is for creating better customer experiences.
Looking Ahead
We want to say a big thank you to Infobip for helping us make these important connections with our customers. Their platform has made a real difference to the way we do business, making our operations smoother and our customer interactions more efficient.
Final Thoughts
As customer expectations continue to grow, having a reliable platform like Infobip is crucial for staying ahead. It’s all about being able to talk to customers when they need it, where they need it. We’re excited to keep working with Infobip as we look ahead to an even more connected future.
