It was 4:25 PM on a Friday when the pharmacy called.

The patient had just landed from a business trip, was due to fly back out again that evening, and had one very urgent problem: no prescription meds. Without them, travel was off the table. The pharmacy had just received the script. The doors were closing soon. And the patient lived 11 miles away across London traffic.

Here’s the part where most delivery services would apologise and offer next-day.

That was never going to cut it.

The pharmacist rang us directly. They know our rhythm. As soon as they print a label, we’re already looking at the route. Within 30 minutes, one of our riders was outside the pharmacy door. There was no back and forth. No delays. No unknowns.

This wasn’t just about convenience. It was about preventing a health risk and keeping a person’s life in motion. You miss medication for a chronic condition mid-travel, and you’re not just inconvenienced, you’re exposed, vulnerable, stressed. We don’t take that lightly.

The package was in the patient’s hand by 5:48 PM. By 7:00pm, they were at Heathrow, on time, prescription in their travel bag.

Here’s the thing: pharmacies do their best to keep up with late scripts. But the final leg of delivery? That’s where things often fall apart. Too slow, too uncertain, too passive. And that’s where we step in.

We built Onelivery for this exact kind of moment. The ones where you don’t just need a delivery. You need someone who understands what’s at stake. We don’t treat prescription runs like food orders. We treat them like lifelines.

Because when timing matters, you want someone who acts. Not later. Now.

We work with pharmacies across London to make sure that once your medication is ready, it’s not sitting on a counter; it’s moving. Fast. Accurately. Calmly.

We don’t see ourselves as just drivers. We’re part of the wider healthcare circle, helping make sure patients are never left waiting at the edge of risk.

If you’re a pharmacy looking for a delivery partner who treats your patients like their own community, let’s talk.

If you’re a patient who’s ever run out of options, know that we’re here to make sure you don’t have to again.