You’re playing healthcare roulette, if you manage a pharmacy in 2025 without any form of delivery support, you’re not running a business.
Customers today don’t just appreciate convenience, they expect it. And when your competitors offer same-day delivery, real-time updates, and direct-to-door services, it’s not just about being behind the curve. It’s about losing people’s trust... and their business.
Pharmacy Isn’t What It Used to Be
Remember when a local pharmacy could rely on footfall and word of mouth alone? That world no longer exists. We’re now in an age where people can order everything from toothpaste to blood pressure monitors with two taps on their phone.
More than 70% of patients say they would switch pharmacies for better delivery options. Not better prices. Not a shinier shopfront. Delivery.
And here’s the kicker: these aren’t just young, tech-savvy customers. We’re talking about elderly patients who rely on regular medication, working parents juggling school runs and meetings, and carers who simply can’t afford another trip to collect a prescription that isn’t ready.
Your Team Can’t Be Everywhere
Pharmacists are already juggling clinical cheques, stock management, patient consultations, and let’s not forget the relentless stream of walk-ins asking for advice that really should’ve gone to a GP.
Without delivery support, you're asking your team to do the impossible: keep up with rising demand and chase patients to collect their medication. Spoiler: they won’t. Medications will pile up. Errors creep in. Frustration builds.
Deliveries Aren’t Just Convenient. They’re Critical.
We’re not just talking about convenience anymore. We’re talking about care continuity. When someone doesn’t pick up a repeat prescription because they forgot, or simply couldn’t get there in time, the outcome isn’t a missed sale, it’s a missed dose. For some patients, especially those with chronic illnesses, this has real consequences.
A reliable delivery partner takes one giant stress off your shoulders. No more chasing. No more missed pickups. No more cluttered counters.
Why It Matters Now More Than Ever
Since the pandemic, delivery has gone from a “nice to have” to a non-negotiable. And with NHS reforms pushing for more community support and localised care, pharmacies are now expected to do more, not less. Yet you're still operating without a delivery plan? Let me ask you this: if your competitors offer delivery and you don’t, what exactly are you offering instead?
What We’re Doing About It
At Onelivery, we work with pharmacies that’ve had enough of juggling calls, chasing pickups, and losing customers to the big chains.
We handle your deliveries, your updates, and your admin. You get time back for what really matters: your patients, your team, your sanity.
Whether you’re a high-street pharmacy or an independent tucked behind the town square, we’re here to support you with cost-effective, reliable, London-based delivery that’s built for the realities of modern pharmacy life.
Still running your pharmacy without delivery in 2025? That’s bold. Let’s change that. Join Onelivery.
