Your Pharmacy Should Not Have to Chase Couriers. See Every Delivery.
Keep Every Patient Informed.
Onelivery brings delivery booking, live tracking, patient updates and proof of handover into one platform. See how your team can spend less time resolving delivery problems and more time supporting patients.
The Hidden Work Behind Every Delivery
The real cost also includes staff calls, patient enquiries, redeliveries and disputed handovers. These are the hours Onelivery is designed to give back.
STAFF TIME DISAPPEARS
Every courier update pulls someone away from dispensing, counter service or patient support.
PATIENTS CALL FOR ANSWERS
When delivery information is unclear, the pharmacy becomes the first place they call.
FAILED DELIVERIES CREATE MORE WORK
A missed handover means investigation, another booking and another patient conversation.
DELIVERY RISK STAYS WITH YOU
Even when another company delivers, the patient remembers the experience as part of your pharmacy.
See how Onelivery replaces delivery chasing with visibility.
Book Your 15 Minute Pharmacy Demo
From Ready to Delivered, Your Team Sees Every Step.
Create the delivery once. Onelivery coordinates rider assignment, collection, patient updates and confirmation while your team follows progress from one account.
Create the Delivery
Enter the patient and delivery details, select the required service and confirm when the medication is ready.
A Vetted Rider Is Assigned
Onelivery assigns a named, DBS-checked rider from our London network.
Collection within the selected service window
Track collection and delivery progress through the dashboard without calling the rider for routine updates.
Your Team and Your Patient Track the Delivery in Real Time
A shareable tracking link is available in your dashboard from the moment of the rider is "En-route".
Delivery Confirmed, Record Logged, Dispute Resolved Before It Starts
The rider captures a photo of the delivered medication at the patient's address and records a digital signature. The proof-of-delivery record appears in your dashboard within seconds of completion, available to view at any time.
The Best Delivery Result Is the Work Your Team No Longer Has to Do.
The results shown are based on customer’s feedback. Pharmacy teams explain how Onelivery affected their daily workload, patient communication and confidence in every delivery.
What Pharmacies Say After Their First Month on Onelivery.
You have seen how Onelivery works. Here is how pharmacy teams describe the difference in their daily operations.
"Before Onelivery, I dreaded the 4pm rush of patients calling to ask where their medication was. Now? I can see every delivery on a screen. My staff are pharmacists again, not customer service agents."
"We had a patient miss a critical medication because our previous courier gave us no warning about a failed delivery. That cannot happen with Onelivery. The accountability is completely different and our patients notice."
"Setup took one afternoon. Within a week our delivery-related complaints had dropped to almost zero. I wish we had switched years ago."
How Much Is Your Current Courier
Really Costing Your Pharmacy?
Most pharmacies focus on the courier invoice. The real cost is staff time, failed redeliveries, and complaint handling. Calculate your actual number in 30 seconds.
You Have Seen the Cost. Here Is What Pharmacies Ask Before Changing It.
Straight answers to the questions that come up in every conversation. If yours is not here, call us or book a demo and ask it directly.
We begin by agreeing your delivery types, service area and workflow. During the demonstration, we will show the setup required and explain what must be confirmed before your first delivery.
Onelivery supports the journey after medication is prepared. Your team creates the delivery, follows its progress and views the completion record from one account. It does not replace your dispensing or clinical systems.
Pricing depends on delivery speed, distance, volume and whether you require individual or multiple stop journeys. The demonstration includes pricing based on your actual delivery requirements.
The rider follows the agreed unsuccessful delivery procedure, records the attempt and alerts the pharmacy. The next action, including redelivery or return, is agreed rather than assumed.
Onelivery processes the information needed to arrange, track and evidence the delivery. Responsibilities, access, retention and authorised service providers are documented in our privacy information and data processing agreement.
We can discuss beginning with one branch, delivery type or defined route. This allows your team to assess the workflow before considering wider use.
Bring your current delivery volume, postcodes and workflow. We will show how Onelivery would fit.
Read the Full FAQYou Have Seen How Onelivery Works.
Now See How It Would Work for Your Pharmacy.
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