Prescription Delivery Healthcare Teams Can Actually Rely On.
We are not a parcel courier with a healthcare badge. Onelivery was purpose-built for pharmacies, hospitals, and private clinics giving every team fast delivery of prescriptions with real-time tracking, complete accountability, and support answered by real people who understand why medication delivery is not like sending a package.
Urgent Medication Deserved Better
Than a Generic Parcel Network.
Before Onelivery, pharmacies and hospital pharmacy teams had one option: book a generic courier and hope. Limited real-time tracking. No proof of delivery that held up when a patient disputed receipt. Onelivery was built to eliminate this blind spot entirely: a dedicated platform where every prescription is tracked from the dispensary to the patient's door, with full accountability built in at every step.
A Factual Account of
What We Deliver.
Onelivery Ltd is a UK healthcare delivery platform and courier network operating across London. The company provides same-day prescription delivery, scheduled multi-drop pharmacy and a real-time delivery tracking platform for pharmacies, NHS Foundation Trusts, and private clinics. Every delivery on the Onelivery platform is tracked from collection to patient hand-photo proof delivery, digital signature, and a full audit trail. Onelivery is GDPR compliant, ICO registered, and purpose-built for healthcare workflows, not adapted from a generic parcel courier service.
Three Principles That Drive Every Delivery.
The mechanics behind how Onelivery operates every single day.
Accountability
Every Onelivery delivery is assigned to a named, DBS-checked rider. When something goes wrong and sometimes it does you know exactly who is responsible and you reach a real person within minutes, not a chatbot. Every handover is logged with photo proof, and a timestamp. No ticket numbers. No anonymous support lines. No excuses that leave you holding the phone while a patient waits.
Visibility
From the moment a prescription is marked ready, Onelivery tracks it. Pharmacy and hospital teams see live status and, ETA in a single dashboard. Patients receive a shareable tracking link helping reducing calls from patients by 85% “where is my medication?”.
Healthcare First
Onelivery is not a parcel courier with a healthcare badge. Every feature from the dispatch workflow to the proof-of-delivery format was designed around how pharmacies and hospital teams actually operate. Our riders are trained specifically for healthcare delivery. When you call with a problem, you reach someone who understands why a delayed prescription is not the same as a late parcel.
Find Your Onelivery Solution.
Whether you run a single independent pharmacy or a multi-site NHS Foundation Trust, Onelivery is built for how your team actually works.
Independent & Group Pharmacies
Stop chasing deliveries and fielding patient calls. Same-hour collection, live tracking, and the accountability your patients expect from the pharmacy they trust.
Pharmacy delivery solutionsPrivate Clinics
Private patients expect premium care, not courier excuses. Named riders, patient notification, and professional handover that reflects your clinic's standards on every delivery.
Private clinic solutionsWe Build the Technology
Your Patients Can Rely On.
Onelivery is built by engineers who understand what it takes to make healthcare delivery work reliably at scale.
Adriano Goncalves
MBA · BSc Software Engineering
Kevin Hadji-Rahim
Carl Mendes
Karim Moti
Harvard Business Analytics
What Is a Missed Delivery Really Costing Your Pharmacy?
Missed delivery risks patient trust, staff time, and your organisation's reputation. Onelivery gives pharmacies, NHS hospitals, and private clinics the visibility, accountability, and confidence to deliver exceptional patient experiences consistently, across London.
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