Specialist prescription services in one platform.

Secure, Trackable Prescription Delivery

Dedicated prescription delivery services for pharmacies, NHS hospitals, and private clinics across London. Every service includes real-time tracking, and proof of delivery as standard.

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Service 01

Prescription Delivery Across London

Onelivery provides same-day prescription delivery from pharmacies, GP surgeries, and hospital dispensaries to patients across all major London postcodes. When a prescription is dispensed and marked ready in the Onelivery platform, the nearest available vetted rider is notified automatically.

The rider carries the medication directly to the patient's address. No depot. No sorting facility. No next-day batching. Every delivery is tracked in real time from the moment of collection. At handover, the rider captures a photo and digital signature, creating an immediate proof-of-delivery record. Onelivery does not aggregate prescriptions into postal rounds. Each delivery travels directly from dispensary to patient.

In practice

So accommodating. Delivered for us on Christmas Day!! 100% awesome.
Mayank Patel (Pearl Chemist Group)

What you get
Same-hour collection From any London pharmacy, dispensary, typically within the hour of the prescription being marked ready.
Live tracking from collection to confirmation Pharmacy staff and patients both see real-time status, and ETA throughout the delivery.
Ready to start same-day delivery?
See Pharmacy Plans
Service 02

Easily Scheduled Multi-Drop Delivery For Pharmacies

For pharmacies running regular, high-volume delivery routes, Onelivery provides scheduled multi-drop runs: one rider, one route, multiple patient stops. Everything is managed through a single dashboard. Routes are configured in advance to align with your dispensing schedule.

What you get
Configurable route scheduling Routes set up to align with your dispensing timetable daily, weekly, or on a custom scheduled order, your team defines.
Individual proof of delivery per stop Separate photo, timestamp, and patient notification at every drop. No papers. Keep track of your patient deliveries in one place.
One named rider, one accountable contact A single point of contact who you can rely on for the entire run.
Running high-volume pharmacy routes?
Explore Pharmacy Solutions
Service 03

Hospital Outpatient Prescription Delivery

Do not replace what already works. Use Onelivery for the journeys your current service handles poorly: urgent outpatient medication, short notice requests and deliveries that create repeated status calls. Start with agreed postcodes, hours and medicine types, then expand only if the pilot proves reliable completion, less pharmacy administration and a better patient experience.

What you get
Named, DBS-checked rider with chain-of-custody record Photo at collection, photo at handover, digital signature, and full timestamped audit trail per delivery.
Delivery audit trail for clinical governance Exportable delivery logs available for CQC inspection, pharmacy governance review, and incident investigation.
GDPR-compliant data handling with DPA available ICO registered. Data processing agreements available for NHS organisations acting as data controllers.
NHS or private hospital pharmacy team?
Hospital Delivery Solutions
Service 04

Real-Time Medication Delivery Tracking Software for Healthcare Providers

Another Dashboard Is Useful Only If It Removes Work.

Start with one defined workflow and build Onelivery around how orders are already created. Agree user access, patient communication, exceptions and reporting before launch. Measure the pilot against staff time, status calls, failed deliveries and record quality. Expand only when Onelivery proves it has removed work rather than moved it.

What the platform removes
Calls for routine delivery updates. Patients receive their own Live Status and ETA tracking link, reducing calls to the pharmacy.
Searching for Delivery Evidence Open or access collection, handover, signature and timestamp records whenever your team needs to answer a query, review an incident or confirm completion.
Your standards should reach the patient's door.
Discuss Your Requirements
Service 05

A Named Rider Is Useful. A Controlled Patient Journey Is Valuable.

Onelivery connects collection, patient communication, discreet handover and delivery confirmation in one managed service. Your team can see what is happening, your patient knows what to expect, and an agreed delivery record returns to the clinic. Medicine types, service areas and exception procedures are confirmed before delivery begins.

What your team gains
One controlled journey from collection to handover Collection, transit and patient handover are managed as one connected process, with clear responsibility at every stage.
Clear patient communication before arrival Patients know who is coming and when, without identifying the medication or prescribing organisation.
Confirmed delivery record returned to your team Photo, signature and timestamp provide clear evidence when the patient handover is complete.
Want greater control over every patient delivery?
Discuss Your Requirements
BUILT AROUND YOUR ORGANISATION

See How Onelivery Fits Your Team.

Your delivery challenges depend on how your organisation works. Choose your provider type to see the workflows, controls and patient experience most relevant to you.

For Pharmacies

Reduce courier chasing, improve delivery visibility and keep patients informed.

Discuss Your Delivery Requirements

For NHS Hospitals

Strengthen outpatient delivery with clear records, greater visibility and structured pilot options.

Discuss Your Delivery Requirements

For Private Clinics

Extend your standard of care with discreet delivery, clear patient updates and confirmed handover.

Discuss Your Delivery Requirements
100,000+ HEALTHCARE DELIVERIES COMPLETED

Every Medication Delivery Matters to Someone.
Your Team Should Always Know Where It Is.

In 15 minutes, see how Onelivery helps your team track active deliveries, keep patients informed and confirm every handover from one platform.

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